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Garland
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water utilitiesHigh priorityopen

E-Assist Service Request App

Garland

Summary

Customer service supervisors explained how residents can use the E-Assist web portal and mobile app to report issues like potholes and streetlights anonymously and track them to completion.

At a glance

Total mentions
1
Last 30 days
0
Importance
2

Declining — being discussed less frequently. 0 mentions in the last 30 days, 1 the 90 before that.

Impact analysis

💰Financial impact

None discussed.

✅Who benefits

Residents wanting a streamlined, trackable way to report non-emergency neighborhood maintenance issues.

Mentions & discussions (1)

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