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A resident expressed dissatisfaction with DART service, but staff stated they are always working to improve and collaborate with cities.
Dart &Amp; Garland Community Meeting - Mar 12, 2026→She is concerned about how DART decisions affect people on the ground and urges the council to ask critical questions about microtransit's effectiveness, duration, and definition of success. She also raised concerns about transparency with private vendors and stated microtransit cannot replace fixed-route systems.
Work Session - Jan 5, 2026→As a person with a disability and paratransit advisory member, she views DART as freedom and is scared by the idea of cities voting on DART, which could take away freedom, opportunity, and connection for disabled individuals. She referenced the Section 504 sit-in and urged the council to keep DART in Garland.
Work Session - Jan 5, 2026→He relies on DART and paratransit due to epilepsy and finds the potential votes stressful. He appreciates Garland's support for DART and urges the council to research microtransit carefully, not to 'throw the baby out with the bathwater.'